SPECHT V. NETSCAPE COMMUNICATIONS CORP.
    
    
      306 F.3d 17 (2nd Cir. 2002)
    
    
      
    
    
      NATURE OF THE CASE: This was an appeal by Netscape (D) from a denial of a motion to 
      compel arbitration pursuant to a license agreement on software it allowed to be downloaded 
      from the web. 
    
    
      
    
    
      FACTS: Specht (Ps) brought suit, individually and on behalf of all others similarly 
      situated, against Netscape (D) alleging that a 'plug-in' software program, created by 
      defendants to facilitate Internet use and made available on Ds' website for free 
      downloading, invaded P' privacy by clandestinely transmitting personal information to the 
      software provider when Ps employed the plug-in program to browse the Internet. Ps alleged 
      that when they first used D's Communicator software a program that permits Internet 
      browsing-the program created and stored on each of their computer hard drives a small text 
      file known as a 'cookie' that functioned 'as a kind of electronic identification tag for 
      future communications' between their computers and D. Ps further alleged that when they 
      installed SmartDownload-a separate software 'plug-in' that served to enhance Communicator's 
      browsing capabilities-SmartDownload created and stored on their computer hard drives another 
      string of characters, known as a 'Key,' which similarly functioned as an identification tag 
      in future communications with D. Each time a computer user employed Communicator to download 
      a file from the Internet, SmartDownload 'assume[d] from Communicator the task of 
      downloading' the file and transmitted to D the address of the file being downloaded together 
      with the cookie created by Communicator and the Key created by SmartDownload. These 
      processes, Ps claim, constituted unlawful 'eavesdropping' on users of D's software products 
      as well as on Internet websites from which users employing SmartDownload downloaded files. 
      Ps acknowledge that when they proceeded to initiate installation of Communicator, they were 
      automatically shown a scrollable text of that program's license agreement and were not 
      permitted to complete the installation until they had clicked on a 'Yes' button to indicate 
      that they accepted all the license terms. If a user attempted to install Communicator 
      without clicking 'Yes,' the installation would be aborted. Ps expressly agreed to 
      Communicator's license terms by clicking 'Yes.' The Communicator license agreement that 
      these Ps saw made no mention of SmartDownload or other plug-in programs, and stated that 
      '[t]hese terms apply to Netscape Communicator and Netscape Navigator' and that 'all disputes 
      relating to this Agreement (excepting any dispute relating to intellectual property rights)' 
      are subject to 'binding arbitration in Santa Clara County, California.' Ps could have 
      downloaded Communicator by itself but when they arrived at a D webpage it captioned 
      'SmartDownload Communicator' that urged them to 'Download With Confidence Using 
      SmartDownload!' At or near the bottom of the screen facing plaintiffs was the prompt 'Start 
      Download' and a tinted button labeled 'Download.' By clicking on the button, Ps initiated 
      the download of SmartDownload. Once that process was complete, SmartDownload, as its first 
      plug-in task, permitted Ps to proceed with downloading and installing Communicator, an 
      operation that was accompanied by the clickwrap display of Communicator's license terms 
      described above. The single difference between downloading Communicator and downloading 
      SmartDownload was that no clickwrap presentation accompanied the latter operation. Once Ps 
      clicked on the 'Download' button located at or near the bottom of their screen, and the 
      downloading of SmartDownload was complete, Ps encountered no further information about the 
      plug-in program or the existence of license terms governing its use. The sole reference to 
      SmartDownload's license terms on the 'SmartDownload Communicator' webpage was located in 
      text that would have become visible to Ps only if they had scrolled down to the next screen. 
      Ps allege that the process of obtaining SmartDownload contrasted sharply with that of 
      obtaining Communicator. Having selected SmartDownload, they were required neither to express 
      unambiguous assent to that program's license agreement nor even to view the license terms or 
      become aware of their existence before proceeding with the invited download of the free 
      plug-in program. Moreover, once these plaintiffs had initiated the download, the existence 
      of SmartDownload's license terms was not mentioned while the software was running or at any 
      later point in plaintiffs' experience of the product. Ds moved to compel arbitration under 
      the license agreements. pursuant to the Federal Arbitration Act ('FAA'), 9 U.S.C.  4, 
      arguing that the disputes reflected in the complaints, like any other dispute relating to 
      the SmartDownload license agreement, are subject to the arbitration clause contained in that 
      agreement. The trial court found that D's webpage, unlike typical examples of clickwrap, 
      neither adequately alerted users to the existence of SmartDownload's license terms nor 
      required users unambiguously to manifest assent to those terms as a condition of downloading 
      the product, the court held that the user plaintiffs had not entered into the SmartDownload 
      license agreement. The district court also ruled that the separate license agreement 
      governing use of Communicator, even though the user Ps had assented to its terms, involved 
      an independent transaction that made no mention of SmartDownload and so did not bind 
      plaintiffs to arbitrate their claims relating to SmartDownload. Ds appealed.
    
    
      
    
    
      ISSUE:
RULE OF LAW:
HOLDING AND 
      DECISION:
LEGAL ANALYSIS:
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