CONLEY V. PITNEY BOWES
34 F.2d 714 (8th Cir. 1994)
NATURE OF THE CASE: This was a dispute over disability benefits. Conley (P) sought review
of a decision, which granted Pitney's (D) motion for summary judgment based on P's failure
to exhaust his administrative remedies, on the ground that D failed to inform him of appeal
procedures in the letter denying benefits under ERISA.
FACTS: This suit related to benefits under the Employee Retirement Income Security Act,
29 U.S.C. Section 1001. The issue was whether P had to exhaust all his administrative
remedies when, contrary to the requirements of the plan, a letter denying benefits did not
inform P of his appeal procedures. Promises were exchanged as part of a complex agreement.
The promises in the plan were characterized as bilateral. Under those contract terms Pitney
(D) was to inform P of the appeal procedure at the time they denied him benefits. They did
not do so. D filed for a summary judgment based on the wording of the plan in that P had not
exhausted all administrative remedies prior to filing suit. The trial court awarded D a
summary judgment. P appealed.
ISSUE:
RULE OF LAW:
HOLDING AND DECISION:
LEGAL ANALYSIS:
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