GATTON v. T-MOBILE USA, INC.
    
      152 Cal. App. 4th 571, 61 Cal. Rptr. 3d 344 (2007)
    
      NATURE OF THE CASE: T-Mobile (D)., appeals from an order denying its motion to compel 
      arbitration of actions challenging the early termination fee charged to cellular telephone 
      service subscribers and challenging the practice of selling locked handsets that a 
      subscriber cannot use when switching carriers.
    
      FACTS: Gatton (Ps) are or were subscribers to D's cellular phone services. They contract 
      they signed required mandatory arbitration along with a class action waiver. Ps challenged 
      the fee imposed for termination of the service agreement before its expiration date. 
      Termination of the service before the expiration of the agreement imposed a termination 
      penalty of approximately $200 per telephone. The termination fee was also imposed for 
      nonpayment by the subscriber. The amount of the fee does not vary according to how long the 
      contract has been in effect at the time of termination; it is the same whether the contract 
      has been in effect for several weeks or several months. Ps contend that the flat fee early 
      termination penalty constitutes an unlawful penalty under California law. Other Ps sued 
      against D's practice of installing a locking device in handsets that prevents its 
      subscribers from switching cell phone providers without purchasing a new handset. D moved to 
      compel arbitration. The trial court concluded that the arbitration provision was 
      unconscionable and therefore unenforceable. The trial court held that although the 
      indications of procedural unconscionability were 'not particularly strong,' the arbitration 
      clause was substantively unconscionable because its prohibition on class arbitrations or 
      participation in a class action was against public policy. D appealed. 
    
ISSUE:
RULE OF LAW:
HOLDING AND DECISION:
LEGAL ANALYSIS:
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