DIAZ V. PHOENIX LUBRICATION SERVICE, INC.
230 P.3d 718 (2010)
NATURE OF THE CASE: Diaz (P) appealed a grant of summary judgment for Phoenix dba Jiffy
Lube (D) in their suit against D for negligently failing to inspect P's tires during an oil
change.
FACTS: P took the Volvo owned by his parents, Joseph Diaz, Jr. and Patricia Diaz, to a
Jiffy Lube for an oil change. The oil change service purchased by P included, among other
things, a check of the Volvo's tire pressure. A few weeks later, P was driving the Volvo on
East Mayo Boulevard near the 56th Street intersection. It had been raining and P lost
control of the Volvo as it traveled over a wet portion of the road. The car traveled off the
road and rolled over. P suffered serious injuries, including paralysis. P asserts that the
worn condition of the tread on the inside portion of the Volvo's rear tires 'caused or
contributed to the underlying accident.' Ps sued Ford Motor Company, Volvo Car Corporation,
Volvo Cars of North America, LLC., Volvo Cars of North America, Inc., and Discount Tire
Company. The complaint contained, among other allegations, a strict products liability claim
against Ford and Volvo for defective design 'regarding [the Volvo's] handling
characteristics, roof structure, and seatbelt restraint system.' Ps also alleged a
negligence claim against Discount Tire. Specifically, Plaintiffs alleged that the Volvo had
been taken to Discount Tire in July 2004 to have its rear tires replaced. According to Ps,
Discount Tire did not properly inspect the rear tires to determine the existence of wear
patterns that are symptomatic of suspension and alignment problems. This omission allowed
'the [Volvo] to be released for use with a known handling problem that caused significant
and dangerous wear patterns on the rear tires.' The wear pattern allegedly caused the tires
to achieve less traction, making the Volvo dangerous for use on wet roads. Ps amended their
complaint to include UAG Phoenix, LLC., dba Volvo North Scottsdale ('UAG'). Based upon
allegations set forth in Discount Tire's notice of non-party at fault, Plaintiffs alleged
UAG serviced their Volvo on September 29, 2004 and November 5, 2004 and negligently failed
to inspect the Volvo's tires. UAG named Jiffy Lube as a non-party at fault, alleging that
Jiffy Lube 'breached its duty to examine the [Volvo's] tires in an appropriate manner'
during the October 2004 oil change. Ps then amended their complaint to add Jiffy Lube (D) as
a defendant. Ps claim Jiffy Lube was negligent because the service Jiffy Lube performed on
Plaintiffs' Volvo 'included or should have included a check of the [Volvo]'s tire pressure,
an examination of the tires on the [Volvo] and notification of the tire wear.' According to
Plaintiffs, when the Volvo was parked over the service bay, the Jiffy Lube technician
underneath the Volvo who was changing the oil should have observed portions of the Volvo's
rear tire treads. D moved for summary judgment asserting that it did not owe Ps a duty to
inspect the inside tread of the Volvo's tires. The court eventually granted the motion. Ps
appealed.
ISSUE:
RULE OF LAW:
HOLDING AND DECISION:
LEGAL ANALYSIS:
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