WASHINGTON MUTUAL FINANCE GROUP, LLC. v. BAILEY
364 F.3d 260 (5th Cir.2004).
NATURE OF THE CASE: Bailey (Ps), illiterate individuals, sued Washington (Ds), a
financial institution and insurance companies. Ds filed in federal court and moved to compel
Ps to arbitrate their disputes under the Federal Arbitration Act, 9 U.S.C.S. 1 et seq. The
court consolidated the cases and denied the motion to compel arbitration. Ds appealed.
FACTS: D provides among other things, consumer credit services. Ps obtained loans from D
or its predecessors. As part of the same transaction, the illiterate Ps also purchased
credit, life, disability, and property insurance from American Bankers Life Assurance
Company of Florida, American Security Insurance Company, Union Security Life Insurance
Company and American Bankers Insurance Company of Florida (the Insurers). Each of the
illiterate Ps signed an agreement to arbitrate any disputes they might have with D.
Eventually Ps began to figure out that they were sold insurance that they did not need or
want. They sued in state court. In response, D brought separate federal actions under the
Federal Arbitration Act (FAA) against Ps, seeking an order staying the state actions and
compelling Ps to arbitrate their disputes. The Insurers who were also defendants in the
state court suit, intervened. The district court consolidated the cases. The court found
that they were illiterate and that D never specifically informed them that they were signing
arbitration agreements. These facts and circumstances rendered the arbitration agreements
procedurally unconscionable and therefore unenforceable. Ds appealed.
ISSUE:
RULE OF LAW:
HOLDING AND DECISION:
LEGAL ANALYSIS:
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