NEUHOF V. MARVIN LUMBER AND CEDAR COMPANY
370 F.3d 197 (1st Cir. 2004)
NATURE OF THE CASE: Neuhoff (P) appealed a summary judgment for Marvin (D) in P's action
for breach of an oral contract, breach of implied warranty, violation of Mass. Gen. Laws ch.
93A, and promissory estoppel, arising from a promise to replace defective windows.
FACTS: Ps purchased and installed sixty windows manufactured by D. Three years later, P
noticed that many of the windows were decaying and notified Simon Hickman, the contractor
who installed the windows, of the decay. D contends that it did not learn of the decay until
late two years later when the area distributor contacted D regarding the decay. An
inspection showed that 56 windows had either 'obvious decay' or 'incipient decay.' In March
1998, D sent Ps a letter promising to replace 33 windows for free. Ps also claim that D's
agent, Greg Muirhead, orally informed them that the remaining windows would be replaced for
free, but that D could not replace them yet due to production problems. In 1999, D replaced
33 of the windows that were in the most advanced state of decay. In June 2000, D sent
another inspector who concluded that 21 windows, including four of the newly installed
windows, had obvious decay. In June 2000, D sent another inspector who concluded that 21
windows, including four of the newly installed windows, had obvious decay. In January 2001,
D told Ps they could purchase replacement windows at a 32% discount. D would not replace
them for free. Ps filed suit in July 2001. D moved for summary judgment and it was granted.
Ps appealed.
ISSUE:
RULE OF LAW:
HOLDING AND DECISION:
LEGAL ANALYSIS:
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